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These terms outline how you may browse, purchase from, and interact with Tzaeit's handloom collection. By using this site, you agree to the conditions below, which are designed to keep both buyers and makers protected.
Tzaeit offers handwoven throws, block-printed cushion covers, organic cotton bed linen, and artisan-made table runners through this website. We describe each item's materials, weave, and dimensions as accurately as possible, but natural variations in dye and texture are inherent to handmade goods and should be expected.
When you place an order, you agree to provide accurate delivery and contact information. Payment is processed at checkout, and we confirm each order by email. If an item is unavailable after you order, we will notify you promptly and offer a replacement or a full refund of the amount paid.
Because our textiles are made in small batches, we accept returns within 14 days of delivery for unused items in their original condition. Custom or made-to-order pieces are non-returnable unless they arrive damaged. To start a return, email info@tzaeit.com with your order number and a photo of the item.
Each product page includes specific care guidance. Natural dyes may fade slightly with repeated washing, so we recommend cold hand washing and drying away from direct sunlight. Following these instructions helps preserve the fabric's color and texture over time.
Tzaeit is not liable for indirect damages arising from the use of our products, including allergic reactions to natural fibers or dyes, unless caused by gross negligence on our part. Our total liability for any claim related to a single order is limited to the amount you paid for that order.
We may update these terms periodically to reflect changes in our processes or legal requirements. The latest version will always appear on this page, and continued use of the site after changes are posted means you accept the revised terms. For questions about this policy, contact us at info@tzaeit.com.