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How Tzaeit collects, uses, and protects your personal information when you browse our handloom collection, place an order, or contact our support desk.
When you use this site, we process the details you share through our contact and order forms: your name, email address, phone number, delivery address, and the message you write. We also collect technical data automatically, such as your browser type, device model, and pages you visit, to understand how the catalogue is used.
We use your information to answer enquiries about woven throws, block-printed cushion covers, and organic cotton bedding, to prepare and deliver orders, and to improve the browsing experience. Technical data helps us see which fabric categories and articles are most relevant, so we can keep the site clear and easy to navigate.
This site uses a small set of cookies to remember your preferences and to collect anonymised analytics about page visits. These tools help us measure which handloom guides and product pages are useful. You can disable cookies in your browser settings, though some parts of the site may then work differently.
We do not sell or rent your personal information. To run the site and fulfil orders, we rely on a limited number of processors: our hosting provider, an email service for enquiries, and a delivery partner for shipments. Each processor is bound by a data agreement and only receives the information needed to perform its task.
You can ask for a copy of the personal data we hold about you, request correction of inaccurate details, or ask us to delete your information. You may also withdraw consent for marketing emails at any time. To exercise these rights, write to us using the contact details below, and we will respond within 30 days.
Personal data is stored on secure servers and kept only as long as needed for the purposes described above, or as required by law. We use encryption in transit and restrict internal access to the minimum number of staff. No method of transmission is completely secure, but we work to protect your information.
Tzaeit does not make false statements about product origins, fabric quality, or delivery times. We do not use fake urgency, fake endorsements, or unverified guarantees. Every textile is described honestly, and any claim about craft or material can be verified by contacting our support desk.
For privacy requests or questions about this policy, reach us at 36, Deep Apartments, Marathahalli Mumbai - 152925, by phone at 0512 9745521, or by email at info@tzaeit.com. This policy was last updated on 15 January 2025.